Collection/Advisory Officer

Description

Job Summary: Join Grupo Salinas as a Field Collection Officer to validate customer data, understand their needs, and deliver friendly and effective service. Key Highlights: 1. Responsible for validating customer data and understanding their needs. 2. Focused on achieving objectives and teamwork. 3. Career growth within the group. Join Grupo Salinas · As a Field Collection Officer, you are responsible for validating the data of customers applying for credit. · Requirements Experience in Customer Service, Collections, or Sales. Motorcycle operation skills. Valid motorcycle driver's license. Mobile device operation skills. Goal- and target-oriented. Effective communication and teamwork skills. · Value Proposition Base weekly salary of $2,500. Weekly commissions. Statutory benefits: Vacation starting at 12 days per year, vacation bonus of 25% annually, thirteenth-month bonus (aguinaldo) of 15 days per year—increasing with seniority. Sunday bonus of 25%. 20% discount at Elektra and Salinas y Rocha—increasing with seniority. Benefits at over 500 establishments partnered with Grupo Salinas. Payroll advance. MOTORCYCLE PROVIDED (valid motorcycle license is mandatory) Weekly gasoline vouchers. Option to purchase the motorcycle upon reaching end-of-life. Safety equipment: skeleton suit, helmet, boots. Motorcycle accident medical expense insurance. Life insurance. Savings fund. Career growth within the group. · We are a company focused on improving the lives of millions of Mexicans. · Key Responsibilities Visit the homes of customers who have applied for credit and verify the information provided in their applications. Understand customers’ needs to provide them with the best solution enabling them to keep their accounts current. Deliver service respectfully and courteously to our customers. Operate a motorcycle in compliance with safety regulations, always using required and necessary protective gear.-Requirements- Minimum education: Upper secondary education – General Baccalaureate years of experience Knowledge: Sales, Customer Service Driver’s licenses: C Keywords: collection, payment, collection