Description
Job Summary:
We are seeking a BDC Advisor to manage leads, coordinate appointments, and support the sales team, ensuring a professional experience from the first contact.
Key Responsibilities:
1. Manage and follow up on potential customers (leads)
2. Coordinate and confirm appointments between customers and sales advisors
3. Support the sales team by delivering complete prospect information
We are looking for a BDC Advisor to join the sales team, responsible for managing leads and scheduling appointments with potential customers. This role is essential for optimizing the customer flow and supporting the sales team, ensuring a comprehensive and professional experience from the first contact.
Preferably with experience in the automotive sector
Knowledge of CRM and digital tools
Effective communication skills, organizational ability, and goal-oriented work ethic
Experience in similar positions
Responsibilities:
Manage and follow up on potential customers (leads) generated via phone calls, email, social media, or website
Coordinate and confirm appointments between customers and sales advisors, ensuring proper follow-up
Provide information about vehicle models, pricing, financing options, and promotions, professionally addressing customer inquiries
Support the sales team by delivering complete prospect information and follow-up reports
Record all interactions in the CRM and maintain control over results and key metrics
Apply exclusively through this channel by submitting your CV to be considered in the selection process.-Requirements- Minimum education: Upper secondary education - Professional Technical Education
1 year of experience
Age: 23 years or older
Knowledge: Communication, CRM, Social Media, Call Center Techniques, Customer Service
Driver's License: Class A
Keywords: advisor, asesor