Customer Service Representative

Description

Job Summary: Join us as a FULL-TIME CUSTOMER SERVICE REPRESENTATIVE and become part of a CAREER—not just a job—by attending to and advising customers with a service-oriented focus. Key Highlights: 1. Guaranteed career growth based on aptitude and performance 2. Paid training 3. Paid birthday leave Address: CALLE JACARANDAS LOTE 1 J. MANZANA 16, SECCION HANK GONZALEZ CDMX, Mexico City 09700 At **EMPEÑO FÁCIL**, we want you to join us for a CAREER—not just a job. Join as a FULL-TIME **CUSTOMER SERVICE REPRESENTATIVE** at our store: **MANUEL CAÑAS** ADDRESS: **CALLE JACARANDAS LOTE 1 J. MANZANA 16, SECCION HANK GONZALEZ DESARROLLO URBANO QUETZALCOATL, DELEGACION IZTAPALAPA 09700 CDMX, CMX Mexico** **Responsibilities:** * Serve and advise customers at the counter and sales floor * Meet position goals and performance indicators * Customer service orientation * Handle cash and fragile/heavy items * Proactive attitude and positive demeanor **Requirements:** * Completed high school diploma (mandatory) * Computer proficiency * Minimum 1 year of experience in sales and customer service * Experience in grocery stores * Friendly demeanor and passion for service * Negotiation and communication skills * Organizational skills and ability to work under pressure * Availability for in-person, full-time work including weekends * Responsible and punctual * Passion for sales * Social media proficiency * Initiative-driven * Motivation for professional growth **We Offer:** **Compensation:** * Monthly salary of **$9,582\.47** \+ bonuses and incentives (paid biweekly) * Monthly performance bonus * Grocery vouchers * Savings fund * Salary increases **Benefits and Perks:** * Statutory benefits (IMSS, INFONAVIT, vacation, profit-sharing, Christmas bonus) * Life insurance and medical expense insurance * 20% discount on any item at our stores * Complimentary uniforms * Option for indefinite-term contract **Development and Well-being:** * Paid training * Guaranteed career growth based on aptitude and performance * Paid birthday leave * VRIM card * Employee referral program Apply through this channel and take the next step in your career with **EMPEÑO FÁCIL**