Academic Programs Coordinator UNID Tuxtepec

Description

Job Summary: Ensure program operation and student retention through student accompaniment and follow-up, delivering high-quality academic services. Key Responsibilities: 1. Ensure program operation and student retention 2. Provide personalized support to students and their parents 3. Design and implement orientation courses Academic Programs Coordinator \| UNID Tuxtepec Job Objective Ensure program operation through student accompaniment and follow-up to guarantee retention while delivering high-quality academic services. Requirements Bachelor’s degree in Psychology, Pedagogy, or Education (certified/licensed); Master’s degree preferred. Familiarity with Banner, Moodle, NEO, CRM, Office, and Scolaris platforms. Full-time availability (Monday to Saturday) Competencies o Effective communication o Teamwork o Customer orientation o Planning o Monitoring and follow-up Experience Minimum 2 years in similar roles and teaching experience (verifiable via recommendation letters) Overdue account follow-up Student retention strategies KPI interpretation Key Responsibilities Provide personalized support to students and their parents throughout their academic enrollment. Guide students regarding available academic programs. Design and implement the orientation course; schedule placement exams and preparatory courses. Administer learning and service evaluation instruments. Maintain an updated database of active students. Analyze cases of students requiring specialized attention to ensure their continued enrollment, including: o Student retention strategies o Overdue account follow-up We Offer Competitive salary Superior benefits Educational scholarships