Junior Systems and IT Support Assistant

Description

**HRI Group is seeking a Junior Systems and IT Support Assistant in Barranca Del Muerto \- Álvaro Obregón, Mexico City** ------------------------------------------------------------------------------------------------------------------- **Junior Systems and IT Support Assistant** ========================================= Maison Kayser Mexico is looking for a candidate interested in developing their career within the Corporate Technology and IT Support area. This position focuses on providing operational and administrative support to the Systems department, including ticket tracking, support for internal users, and basic technical incident resolution. It is an excellent opportunity for recent graduates or junior-level professionals seeking hands-on experience and career growth within the IT field. **Requirements:** --------------- Technical diploma, bachelor's degree, or engineering degree in: * Systems * Computer Science * Information and Communication Technologies (ICT) * Computing * Administrative Informatics or related fields Basic experience in technical support, social service, professional internships, or user support Basic proficiency with computer equipment and IT support Basic knowledge of ticketing systems, internet, networks, or operational support is desirable Strong tracking and organizational skills Service-oriented attitude and effective communication skills **Responsibilities:** ---------------- Track IT tickets and incidents Provide basic support and assistance to internal users Monitor internet-related issues and provide operational support Escalate and follow up with vendors or technical teams Provide administrative support to the Systems department Validate and track internal requests **We Offer:** -------------- Net monthly salary of $13,000 Statutory benefits Opportunity for career advancement within the IT department Direct collaboration with the corporate Systems team In-office work Monday through Friday Remote work on Saturdays Work location: CDMX If you seek hands-on experience and professional development in corporate systems and support, apply through this channel. **Desired Education Level:** Higher education \- Degree holder **Desired Experience Level:** Entry level **Departmental Function:** Technology / Internet **Industry:** Restaurants **Skills:** * Teamwork * Leadership * Frustration tolerance * Structured approach *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a14c79349000030001e08a2\&source\=indeed*