Advanced Excel Operations Assistant

Description

Position Summary: We are seeking an Operations Assistant with experience in administrative tasks, customer service, and data handling to prepare reports and manage support tickets. Key Highlights: 1. Experience in administrative tasks and customer service 2. Database management, reporting, and data analysis 3. Organized individual with a goal-oriented work approach **We are hiring an Operations Assistant** Requirements: * 2 years of experience in a similar role involving administrative tasks and customer service. * Engineering or Economics/Administration degree. * Intermediate Excel skills including pivot tables and database handling (a test will be administered). Responsibilities and Objectives: Report preparation, ticket creation and resolution, telephone and email customer support, access credential distribution, and general administrative tasks. Database and reporting management. Data analysis. Competencies: Organized, Goal-oriented work approach * Schedule: 8:00 AM–5:30 PM, Monday to Friday, onsite. * 8:00 AM–12:00 PM remote work. We Offer: Salary: $15,000 MXN gross per month, statutory benefits. Additional benefits: 6% food vouchers, 5% savings fund. Optional savings account. Biweekly payment. Work location: Forum Naucalpan, 5 minutes from Metro Torreón, Naucalpan