Logistics Administrative Assistant

Description

A prestigious international company is seeking: **"Logistics Administrative Assistant"** **Position Objective:** To provide comprehensive support to the organization’s administrative and operational processes—particularly for operations in Mexico—ensuring accurate execution of tasks such as documentation coordination, inventory management, billing handling, and internal/external customer service—all with a focus on efficiency, traceability, and regulatory compliance. **Key Responsibilities:** * **Provide internal and external customer service.** * **Handling Inquiries:** Promptly and professionally address, manage, and resolve inquiries, requests, and complaints from internal customers (company employees) and external customers (clients, suppliers). * **Problem Resolution:** Identify and resolve issues or concerns raised by customers, ensuring their satisfaction and maintaining positive relationships. * **Effective Communication:** Maintain clear and effective communication, providing relevant and accurate information regarding the company’s products, services, and processes. * **Request Tracking:** Monitor the status of requests and complaints to ensure resolution within established timeframes and keep customers informed. * **Support administrative operations.** * **Coordination with customs agents:** Collaborate with customs agents to ensure all required documentation is complete and up-to-date. * **Documentation Review:** Verify that necessary documents—including invoices, permits, and certificates—comply with customs regulations. * **Monitoring Processing Times:** Track and supervise nationalization timelines to identify potential delays and implement corrective actions. * **Record Updates:** Maintain an updated record of all nationalization processes to ensure traceability and adherence to established deadlines. * **Conduct cyclic inventory counts at distributor warehouses.** * **Planning Cyclic Counts:** Establish a schedule for cyclic counts to ensure they are performed regularly and systematically. * **Stock Verification:** Physically verify and record product quantities in stock, ensuring alignment with system records. * **Discrepancy Identification:** Detect and analyze differences between physical stock and accounting records, implementing corrective actions as needed. * **Plan and execute procurement of finished goods and services from local and international suppliers.** * **Execute electronic invoicing processes.** * **Accounts Receivable and Collections Management** * **Accounts Payable Follow-up** * **Operational Management of Administrative, Accounting, and Financial Information** * **Perform administrative support tasks related to permits, and payments to government and private suppliers.** * **Prepare reports and coordinate projects and activities** **Requirements:** * **Gender:** Not specified. * **Age: 25 \- 35** * **Technical degree or Bachelor’s degree in Business Administration, International Business, Industrial Engineering, Accounting, or related field (completed degree).** * **Experience:** Minimum 2 years performing the above responsibilities, plus experience in: * Database management. * Information analysis. Excel proficiency * * Process optimization orientation, decision-making, and operational control. **We Offer:** * Gross Monthly Base Salary of **$15,000 (paid biweekly).** * Statutory benefits from day one. * Job stability and growth opportunities. * **Working Hours: Monday to Friday, 9:00 AM to 6:00 PM** **(With the possibility of working one day per week remotely).** **Work Location: Benito Juárez Borough, CDMX** Interested candidates who meet the profile should apply and attach their updated CV—or send it via email or WhatsApp to the contact details shown in this posting, addressed to **Lic. Ricardo Torres.**