Job Summary: We are seeking a Training Instructor to develop and implement training programs for operational staff in stores, including onboarding, courses, and strategies. Key Highlights: 1. Develop and implement training programs for operational staff. 2. Deliver in-person and virtual courses, and conduct follow-up visits. 3. Design and implement training strategies. **Training Instructor** South Zone CDMX | Field-based modality We are seeking a Training Instructor to develop and implement training programs for operational staff in stores. Responsibilities * Onboarding of newly hired operational staff. * Delivery of in-person and virtual courses. * Competency-based training. * Preparation of training DNCs and reports. * Follow-up visits, feedback, and in-store training. * Design and implementation of training strategies. Requirements * Experience in operational or retail training. * Knowledge of blended learning, instructional design, and teaching-learning methodologies. * Group facilitation skills. * Must reside in the south zone of CDMX. * Availability to travel daily to stores. Competencies * Effective communication * Organization * Service orientation We Offer * Monthly salary of $15,000 * 30-day bonus (aguinaldo) * Minor medical expense insurance * Life insurance * Transportation allowance * Uniforms Employment Type: Full-time Salary: $13,000.00 - $15,000.00 per month Benefits: * Option for an indefinite-term contract * Medical expense insurance * Life insurance * Free uniforms Workplace: On-site employment