Job Summary: We are seeking a technical support professional with on-site experience and equipment preparation expertise, distinguished by responsibility and ethics. Key Highlights: 1. On-site Level 1 and Level 2 technical support 2. Volume equipment preparation 3. Knowledge of operating systems and networks **TECHNICAL SUPPORT** **Education:** Bachelor’s degree in Systems Engineering, Computer Science, or related field. **Gender:** Not specified **Work Location:** Periférico Sur – Tlalpan Borough **Availability for shift work** Professional appearance **Minimum 2 years’ experience in:** * On-site Level 1 and Level 2 technical support * Volume equipment preparation (using images or cloning software) * Software installation on Windows and Mac OS * Basic networking knowledge * **Desirable:** * Familiarity with ServiceNow or other ticketing tools * Basic understanding of antivirus functionality. **Soft Skills:** * High level of responsibility * Quality user support * Values: Ethics, honesty **Salary:** $ 20,000 net