Service Advisor

Description

Job Summary: We are seeking a Service Advisor with knowledge of automotive faults to serve customers, coordinate with the workshop, and ensure customer satisfaction. Key Highlights: 1. Results-oriented and problem-solving skills 2. Coordination with workshop supervisor and customer follow-up 3. Career growth and positive work environment Service Advisor Required Knowledge and Experience * Education: Technical Professional / High School Diploma * Minimum experience: 1 year * Basic knowledge of automotive faults. * Advising customers on vehicle needs. * Problem analysis and resolution. * Strong oral communication skills. * Logical and structured reasoning. * Results orientation * Problem analysis and resolution Responsibilities * Greet customers and their vehicles upon arrival at the service workshop. * Actively listen to customers’ needs and feedback. * Follow up on service requests. * Coordinate with the workshop supervisor and deliver the vehicle upon service completion. * Make follow-up calls. * Commitment to quality and service excellence. We Offer: * Commissions * Positive work environment * Career growth * Statutory benefits Employment Type: Full-time Salary: $9,500.00 \- $10,000.00 per month Benefits: * Discounts and preferential pricing Work Location: On-site employment