Technical Support Assistant

Description

Job Summary: DB Soluciones is seeking a Technical Support Assistant to handle support tickets and analyze failures in computing equipment and physical security. Key Responsibilities: 1. Technical support ticket handling for internal users 2. Analysis of failures in computing equipment and physical security 3. Inspection of cameras, DVRs, alarm panels, access control systems **DB Soluciones is seeking a Technical Support Assistant in Benito Juárez, Mexico City** -------------------------------------------------------------------------------------- Technical Support Assistant Bachelor's degree candidate or incomplete degree in Computer Science, Computing, or related field Minimum 1 year of experience in a similar position Responsibilities: Technical support ticket handling for internal users Analysis of failures in computing equipment and physical security Inspection of cameras, DVRs, alarm panels, access control systems, and airlocks Work location: Benito Juárez, CDMX (near Parque Hundido) Schedule: Monday to Friday, 8:00–18:00 hours; Saturdays, 8:00–15:00 hours (100% on-site) WE OFFER: Salary of $12,000 net Statutory benefits **Desired education level:** Higher education \- incomplete **Desired experience level:** Entry-level **Departmental function:** Technology / Internet **Industry:** Internet *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0ceb723900003000718c28\&source\=indeed*