Support Executive

Description

Job Summary: We are seeking a proactive technician to keep our digital screens operational by diagnosing and resolving issues across various locations—with a solution-oriented approach. Key Highlights: 1. Dynamic and field-based work—you won’t be confined to an office 2. Continuous learning with real-world technology and direct impact from your work 3. A collaborative, non-bureaucratic environment for problem-solving At **Ollin Digital**, we are a pioneering team in digital signage solutions that transform spaces and experiences. We’re looking for someone practical, solution-driven, and eager to move around—to help us keep our screens running at 100%. What You’ll Do: You’ll be the person who “saves the day” when something goes wrong. Your mission will be: * Visit various locations to inspect and maintain digital screens * Diagnose and resolve technical issues (hardware, connectivity, configuration) * Install and configure equipment as needed * Track support tickets and ensure everything functions correctly * Coordinate with internal teams to resolve incidents swiftly What You Need: We’re not looking for perfection—we’re looking for someone who solves problems: * Basic/intermediate knowledge of technology (networks, displays, computers) * Enjoyment of fieldwork (frequent travel required) * Proactive attitude and solution-focused mindset * Responsibility and strong communication skills * Preferred: experience in technical support or installations Why This Role Is Attractive: * Dynamic work (you won’t be stuck in an office all day) * Continuous learning with real-world technology * Direct impact: you see the results of your work immediately * Collaborative, non-bureaucratic environment Ideal For Someone Who… * Enjoys solving problems rather than just reporting them * Prefers being on the move instead of sitting at a desk * Enjoys working with technology without unnecessary complexity Employment Type: Indefinite-term position Salary: $12,500.00 – $14,000.00 per month Benefits: * Transportation allowance or service * Flexible working hours Work Location: On-site employment