Technical Support

Description

Job Summary: We are seeking a Technical Support Specialist to provide user assistance, maintain equipment, and deliver support for hardware, software, and networks. Key Highlights: 1. First- and second-level technical support (remote and on-site) 2. User administration in Active Directory 3. Configuration of access rights, email, and enterprise applications **Technical Support Specialist – Intermediate Level** **Job Description:** We are looking for a Technical Support Specialist with at least **3 years of experience**, who provides user assistance, maintains equipment, and delivers support for hardware, software, and networks. **Responsibilities:** * First- and second-level technical support (remote and on-site). * Installation, configuration, and maintenance of computers, peripherals, and printers. * Configuration of access rights, email, and enterprise applications. * Incident ticket management and tracking. * User administration in Active Directory (creation, termination, and modification). * Escalation to specialized teams when required. **Requirements:** * Minimum 3 years of experience in technical support. * Knowledge of Windows, macOS, and networking. * Experience with Office 365\. * PowerShell. * Corporate imaging. * Active Directory management. * Strong communication skills and user-oriented mindset. **Position Details:** * Work Mode: On-site. * Employment Type: Full-time. * Immediate availability (preferred). * AVAILABILITY TO WORK ROTATING SHIFTS INCLUDING WEEKENDS. **Apply through this channel and submit your CV for consideration.** Employment Type: Full-time Salary: $10,000\.00 \- $12,000\.00 per month Experience: * Active Directory: 1 year (Mandatory) Work Location: On-site employment