Waiter/Waitress

Description

Job Summary: We are seeking a waiter/waitress to deliver exceptional food and beverage service, ensuring guest satisfaction in a professional environment. Key Highlights: 1. Warm, efficient, and professional service to guests 2. Attention to detail and friendly communication with customers 3. Teamwork and stress management for optimal service ***Grand Hotel Ciudad de México is hiring*** **WAITER/WAITRESS** **Job Objective** To provide warm, efficient, and professional food and beverage service, ensuring a satisfying guest experience while meeting the hotel's quality standards. **Main Responsibilities** * Greet and serve guests courteously and professionally. * Accurately and promptly take food and beverage orders. * Explain the menu, ingredients, preparation times, and daily specials. * Perform suggestive selling (upselling) of food and beverages. * Set up, clean, and maintain workstations in an orderly manner. * Deliver order tickets correctly to the kitchen and bar areas. * Monitor service timing. * Verify guest satisfaction during service. * Handle accounts and payments according to established procedures. * Comply with hygiene, safety, and personal appearance standards. **Requirements** * Education: Secondary school or high school diploma (preferred). * Experience: Minimum 1 year as a waiter/waitress in hospitality or restaurants. * Basic knowledge of food and beverages. * Basic POS system operation (preferred). * Flexible availability for shift rotations. **English Proficiency** * **English MANDATORY** * Able to greet guests, take orders, and explain the menu. * Capable of handling common requests from international guests. **Competencies and Skills** * Service-oriented attitude and hospitality mindset. * Clear and friendly communication. * Teamwork. * Attention to detail. * Stress management and quick response capability. * Appropriate personal appearance. Employment Type: Full-time Salary: Up to $9,451\.00 per month Benefits: * Option for indefinite-term contract * Life insurance * Staff dining service * Complimentary uniforms Language: * English (Mandatory) Work Location: On-site employment