Junior Support and Systems

Description

Job Summary: We are seeking a passionate Junior Support and Systems professional who loves technology, solves problems, optimizes systems, and improves productivity. Key Highlights: 1. Development in a collaborative environment with continuous growth 2. Positive impact on company productivity and efficiency 3. Participation in large-scale technological projects Contract Type Full-time Compensation MXN\|17950\.37\-17950\.37 a ### **Job Description** Boost your IT career with Hemoeco! At **Hemoeco**, we have been leaders in machinery rental and sales solutions for over **44 years**, consistently investing in innovation, technology, and our people's talent. Today, we are looking for our next: **Junior Support and Systems** If you are passionate about technology, enjoy solving problems, and want to grow in a collaborative and continuously evolving environment, this opportunity is for you. Join a company where technology also drives major projects. Send your CV to **gestion.humana1@hemoeco.com**, with the subject line: "Vacancy **Junior Support and Systems**" **Purpose**: Deliver excellent service to users and branches regarding system tools; simultaneously, optimize and develop technological solutions that positively impact company productivity and efficiency. **Responsibilities** * Provide technical assistance to system users to ensure effective and efficient use of technology. * Conduct regular reviews and maintenance of the technological infrastructure to guarantee optimal performance at all times—carried out in collaboration with external vendors. * Analyze reports and data to identify the company’s needs concerning systems and technology, and based on that, develop improvement projects to optimize resource utilization. * Perform testing on developments to ensure changes function optimally before implementation, minimizing error risk and ensuring final product quality. * Perform backups of information from the score and Compaq packaging systems databases. **Soft Skills** * Teamwork * Emotional intelligence * Customer service * Effective communication * Organizational ability * Analytical ability * Initiative and proactivity **Languages** * English **Knowledge Areas** * Computer science * Network installations, telephone cabling, video surveillance * Infrastructure support **Technical Knowledge** Google Workspace, SQL, Windows 10, Jira, Remote assistance software, Linux **Technological Knowledge** Desired knowledge in any of the following: SCRUM, SQL Server Manager, Data Structures, Entity-Relationship Diagrams and Flowcharts, LAM/WAM Networks, RPA Rocketbot **Requirements** * Academic level: Bachelor’s degree * Willingness to travel: Yes * English: Yes * Other requirements: 1\-3 years in similar positions. Computer Science Network installations, telephone cabling, video surveillance Infrastructure support Computer Systems Engineering Bachelor’s in Computer Science **Benefits** * Savings fund * Life insurance \- Operational positions * Punctuality bonus (5%) * Savings fund (8%) * Meal vouchers * Thirteenth-month salary (30 days) * Half-day off on your birthday * Leave days for child birth * Civil marriage leave * Statutory benefits * Bereavement leave for family members * Performance bonus * Scholarships and learning/study support * Comprehensive health membership \- Welbe