Description
**Join us as HRBP Customer Operations Mexico**
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**Function:** HR
**Scope:** Mexico
**Location:** Mexico City, Bosques
**Terms and conditions:** Full time. No national or international relocation bonus applies.
**PURPOSE OF THE ROLE**
Lead the HR agenda for CO Mexico by driving the talent, culture, and organizational design strategy. Act as a strategic business partner, ensuring alignment across teams to accelerate the growth of our brands and products.
**KEY RESPONSIBILITIES:**
Strategic leadership for business growth:
* Strategic partner to the CO Mexico Leadership Team (LT). Drive HR strategic priorities. Engage and influence the CO Mexico Country Leadership Team (COLT) on the HR strategy.
* Drive talent development and culture-building initiatives that directly impact business growth.
* Support CO through organizational changes and strategic projects.
Business Partnering:
* Serve as the HR point of contact for CO Mexico, supporting strategic decisions regarding structure, talent, and culture.
Talent Management:
* Coordinate performance, development, succession, and talent planning processes to ensure an organization prepared for the future.
Culture and Leadership:
* Promote a winning, collaborative, and growth-mindset culture aligned with the “Play to win” culture.
People Analytics:
* Focus on data management to leverage data-driven insights for decisions on structure, compensation, and organizational evolution.
**REQUIRED QUALIFICATIONS:**
* Strong knowledge of core HR processes and responsibilities across the full employee lifecycle.
* Prior experience in HRBP roles.
* Minimum 3 years in HR roles.
* Experience in HR strategy, organizational development, talent management, performance culture, change management, and leadership development.
* Experience supporting business teams through change and transformation in highly volatile and dynamic environments.
* Advanced English.
* In-depth knowledge of Microsoft Office Suite.
* Data-driven mindset: generate insights and use data to influence business decisions and propose strategic HR solutions.
* Curiosity to understand processes and the business from the Customer Operations perspective.
**PREFERRED QUALIFICATIONS:**
* Power BI
* Workday
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.