Job Summary: Provides service and advisory support to branches and related personnel regarding cash replenishment and cash collection to resolve service incidents. Key Highlights: 1. Customer service or bank teller experience 2. Responsible for advising on cash replenishment and cash collection 3. Focused on resolving service incidents at branches *Telephone Executive for Teller Support* A leading company in the banking sector is seeking: A Telephone Executive for the TELLER SUPPORT campaign. In this role, you will be responsible for handling calls and emails from the branch network, Regional Offices, Implementers, and Auditors regarding cash replenishment and cash collection, resolving branch-level service incidents caused by scheduled service failures—either cash replenishment or cash collection. *Requirements:* * Completed high school education * 6 months to 1 year of work experience in a banking call center campaign, customer service representative (ATC), or bank teller position * Attention to detail and data entry accuracy *We Offer:* * Base salary: $9,778.90 gross * Productivity bonus: $1,725.00. * Statutory benefits: IMSS, INFONAVIT, Christmas bonus (aguinaldo), vacation days, vacation premium, and Sunday premium. * Additional benefits: Minor medical expenses insurance, accident insurance, funeral expense insurance, and discounts at department stores. *Benefits:* * Savings fund * Discounts and preferential pricing * Medical expense insurance * Life insurance * Productivity bonus *Work Schedule:* 3:00 PM – 9:00 PM *Work Shift:* Monday through Sunday, with one rotating day off. *Work Location:* Narvarte neighborhood, Benito Juárez, CDMX (Near Nativitas or Eugenia metro stations)
Juan García
Indeed · HR
Juan García
Indeed · HR
