Description
Job Summary:
Sales Advisor responsible for communication, service information, and closing sales of treatments and products at the clinic.
Key Responsibilities:
1. Maintain communication with patients and provide information about services.
2. Conduct pre- and post-sale follow-ups to generate sales opportunities.
3. Update the CRM database and track sales opportunities.
At Grupo Reina Madre, we are seeking your talent as:
**Sales Advisor**
Job Objective:
Responsible for maintaining effective communication between the clinic and patients to provide information regarding the clinic’s services (prices, scheduling of procedures or branch-specific services), as well as closing sales of such services and products.
**Responsibilities:**
* Create patient-specific sales opportunities and activities within the CRM system.
* Review patient appointment types and treatments prior to their arrival to ensure timely service delivery.
* Follow up with patients after their consultation for quotations, product fulfillment, counseling, and scheduling of subsequent consultations to finalize sales.
* Conduct pre- and post-sale follow-ups (quotations, clarification of procedure-related questions, products, promotions, discounts, or medical instructions) to identify and create sales opportunities.
* Keep the CRM database updated, including recorded follow-ups, tasks, and status of sales opportunities.
* Perform cash reconciliation and closing at the end of each shift if any sales were made.
**Work Schedule:**
* Monday through Sunday, with one weekday off, from 2:00 PM to 10:00 PM.
* Rotating weekly day off.
* Work location: Plaza Puerta Aragón
**We Offer:**
* Base salary \+ sales commissions.
* Statutory benefits.
* Grocery vouchers.
* Direct employment.