Description
Job Summary:
We are seeking an Emergency Advisor to coordinate immediate and safe patient care in emergency situations, manage calls, and route requests.
Key Highlights:
1. Part of a human team equipped with cutting-edge technology.
2. Ensures immediate patient care and safety in emergency situations.
3. Coordinates clinical teams and manages critical communications.
**STAR MÉDICA HOSPITALS.**
A human-centered space.
We were founded on the desire to innovate and offer a highly efficient private healthcare service model in Mexico, grounded in technological leadership and human warmth.
We invite you to join our qualified team at Vivo Jardín Bicentenario Hospital as:
**“Emergency Advisor”**
Education: Bachelor’s degree and professional license in Nursing
Experience: 1\-2 years
Knowledge:
* Answering and handling telephone calls and requests
* Registering prospects and routing requests to the appropriate departments
* Ensuring immediate and safe patient care in the emergency department through coordination of clinical teams
* Maintaining log records
* Receiving calls from external physicians and third-party payers in the emergency area
* Asking questions according to the script
* Assisting external patients, physicians, and third-party payers by communicating availability for immediate care, interconsultations, and emergency services
Skills:
* Assertive communication
* Working under pressure
* Responsibility
* Problem-solving
* Teamwork
We Offer:
* Statutory benefits.
* Punctuality and attendance awards.
* Grocery vouchers.
* Hospital discounts.
* Discounts at department stores, optical shops, restaurants, gyms, bookstores, and more...
Star Médica Hospitals thanks you for your interest in joining our team and for the time you invest in our selection process, during which all your personal data will be handled confidentially.