Service Manager

$MXN 15,000-17,726/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience level1 to 2 years

Education levelBachelor's Degree

Description

We are seeking a **Service Manager** with experience in payment methods, responsible for ensuring operational continuity, efficient incident management, and SLA compliance for issuer processing services. You will serve as a key coordination point among clients, internal teams, and vendors, guaranteeing stable operations and a high-level service experience. We require at least 2 years of experience in Service Desk, Service Management, or technical support within the financial or technology sector, preferably with knowledge of card processing. Experience in continuous improvement and agile methodologies is highly valued. * We seek an analytical, results-oriented profile with a strong focus on problem resolution and interest in professional development within the fintech ecosystem. Employment type: Full-time Salary: $15,000.00 \- $17,726.90 per month Benefits: * Salary increases * Sick leave days * Flexible working hours * Option for indefinite-term contract * Free uniforms * Additional vacation days or paid leave Education: * Completed bachelor's degree (preferred) Work location: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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