Description
**We want your talent!!**
Join our team — we are a leading company and part of **“The Best Companies to Work for in Mexico.”**
**Job Objective**
Provide administrative and operational support to the sales department, ensuring proper order tracking, invoicing, customer service, and coordination of activities with key clients and prospects.
**Main Responsibilities**
· Order entry and tracking.
· Invoice preparation and tracking.
· Customer onboarding in the system.
· Scheduling and coordinating meetings with key clients such as: Amazon and Mercado Libre, and other strategic clients.
· Customer service and follow-up via phone and email.
· Incident tracking and resolution of commercial inquiries.
· Prospecting and follow-up with prospects and new customers.
· Responding to inquiries and sending invoices to Mercado Libre customers.
· General administrative and operational support for the sales department.
· Preparation and tracking of sales reports.
**Requirements**
· Technical degree or completed/unfinished bachelor’s degree in Administration, Marketing, Business, or related field.
· Minimum 1 year of experience in administrative, sales, or customer service roles.
· Basic to intermediate Excel and administrative tool proficiency.
· Strong verbal communication skills.
· Organizational and task-tracking abilities.
· Service-oriented attitude and sense of urgency.
· Prior experience with e\-commerce platforms or marketplaces is desirable.
· Skills
Organization
· Attention to detail
· Proactivity
· Teamwork
· Administrative tracking and control
· Customer service
Employment type: Full-time
Salary: $14,000\.00 per month
Benefits:
* Life insurance
Work location: On-site