Revenue Administration Manager

Description

**Join ENGIE Mexico and be a protagonist of the energy transition!** We, the 98,000 ENGIE employees, are present on all continents. We rely on our unique integrated model to accelerate growth in renewable energy, develop flexible assets, and operate decentralized gas and electricity infrastructure—supporting our customers in their decarbonization journey. In Mexico, we have 27 years of experience; our four Business Units enable us to serve over 3.5 million people, generating more than 20,000 direct and indirect jobs. **At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a rewarding professional experience. Tackle exciting challenges and build a career path that reflects who you are.** **Job Mission:** Ensure compliance with applicable policies and procedures of the risk administration area (measurement res\&com and collections) through implementation of controls, analysis, and monitoring—guaranteeing accurate measurement, billing, and collections for Regional customers. **Your Impact:** As **Revenue Administration Manager**, you will have the opportunity to directly contribute to our mission by performing the following key responsibilities: Implement controls ensuring operational activities comply with Group-established policies and procedures. These activities are illustrative, not exhaustive: meter reading and invoice delivery to all registered active customers; effective collection of consumption generated by Regional customers (residential, commercial, and industrial). Collaborate with the Measurement Coordinator and Collections Coordinator to supervise and control contractors and commercial partners for various services—including meter reading\-invoice delivery, disconnections\-reconnections, meter removals and re-installations, extrajudicial collections, and collection agents—ensuring achievement of established objectives. Ensure timely delivery of information to User Estimation for Small Users, as well as corresponding provisions for outsourced services (Meter Reading, Invoice Delivery, Collection Agents, Disconnections and Reconnections). Develop strategies to maintain the portfolio within limits set by the Group (Risk Mandate). Ensure timely follow-up and resolution of cases related to Zero Consumption, Reading Estimates, Reading Corrections, RADIX Customers (Internal Meter), Rebel Customers (Meter and/or internal reading), and ensure disconnection of delinquent customers. Supervise and ensure payment of commissions to collection agents and banks; proper handling and control of meters for reuse; and validation of supplier billing information for payment. **Requirements:** To join our team as **Revenue Administration Manager**, we seek: * **Education and Experience:** Bachelor’s degree in Accounting or Finance, with 5 years of experience in the same field. * **Technical Skills:** SAP proficiency, Microsoft Office suite, Advanced Excel, accounting and collections knowledge, overdue portfolio management; Data Science knowledge and familiarity with NOM-02 and NOM-03 are desirable. * **Key Competencies:** Leadership, customer orientation, service attitude, proactivity, sense of urgency, team integration, planning, organization, conflict management, assertiveness, effective communication, analytical thinking, innovation, adaptability. * **Languages:** Intermediate English **Join us and be part of the adventure of the century!** **Our Commitment to Diversity and Inclusion:** At ENGIE, we foster an environment where you feel free to bring your best self. We value diversity—it is one of our top priorities. We commit to providing equal opportunities, focusing on your skills and background. Here, everyone is welcome—regardless of race, disability, religion, gender, sexual orientation, ethnicity, creed, age, or marital status. If you’re ready to tackle exciting challenges and build a career that reflects who you are, we look forward to your application! **Business Unit:** GBU Networks **Division:** Gas Networks Americas \- Mexico **Legal Entity:** ENGIE MÉXICO MANTENIMIENTO DE REDES, S. DE R.L. DE C.V. **Professional Experience:** Experienced (more than 3 and less than 15 years of experience) **Education Level:** Bachelor’s Degree **Legal Entity:** ENGIE Mexico Our Values Inclusion and diversity form the foundation of our human resources policy. We guarantee equal opportunities for all candidates and commit to creating a workplace as accessible as possible.