Description
A leading global freight forwarding company is seeking an **Operations Agent for the Time Critical division**, responsible for managing urgent shipments to ensure on-time and in-full delivery through real-time tracking and immediate resolution of operational issues.
**We offer**
* Monthly base salary of **$35,000 to $45,000 MXN** (based on experience)
* **30 days' year-end bonus**
* **13% savings fund contribution**
* **10% food vouchers**
* **Comprehensive medical expense insurance**
* **Life insurance**
* Statutory benefits
**Location and Schedule**
Mexico City
We have **three distinct openings**; please apply to the one that best fits your availability:
* Monday to Friday, **8:00 a.m. to 4:00 p.m.** (on-site)
* Monday to Friday, **4:00 p.m. to 12:00 a.m.** (remote)
* Thursday to Sunday, **10:00 a.m. to 8:00 p.m.** (Thursday and Friday on-site, weekend home office)
**Key Responsibilities**
* Real-time monitoring of critical shipments
* Coordination with suppliers, carriers, and airlines for each movement
* Monitoring of routes, status, and delivery timelines
* Immediate resolution of operational incidents
**Requirements**
* **Advanced English proficiency (mandatory)**
* Flexible availability
* Experience in logistics, operations, or urgent shipments (preferred)
* Ability to work under pressure and make quick decisions
* Strong organizational skills and ability to track multiple operations simultaneously
If you have experience in international logistics or aspire to grow within high-impact, time-critical operations, apply now!
Employment type: Full-time
Salary: $35,000.00 \- $45,000.00 MXN per month
Application question(s):
* What is your level of English proficiency?
Work location: On-site employment