HOSTESS

Description

Job Summary: We are seeking a host or hostess with excellent appearance and proactivity to manage reservations, greet customers, ensure dining area cleanliness, and act as a liaison among staff. Key Highlights: 1. Key role in customer experience and reservation management. 2. Opportunity to serve as the liaison between kitchen staff, servers, and guests. 3. Focus on service quality and customer satisfaction. Ideal Candidate: \- Excellent appearance. \- Strong communication skills, proactivity, discipline, and teamwork. \- Flexible schedule availability, rotating shifts. Job Description: * Greet customers in a friendly and professional manner. * Maintain reservation records. * In case no tables are available, invite customers to the waiting area or bar, in accordance with the establishment's policies and services. * Escort guests to their tables. * Conduct thorough inspections of dining areas to ensure they are always clean and well-organized. * Serve as the liaison between kitchen staff, servers, and customers. * Report customer complaints, observations, suggestions, and compliments to the administrative department and chef, and manage them promptly and efficiently in collaboration with supervisors and peers. * Verify that tables are properly set with standard service items, including water, bread, salt shaker, pepper shaker, cutlery, and glassware. * Know and comply with established work procedures. * Take necessary measures to resolve any difficulties or issues expressed by customers. Employment Type: Full-time Salary: $9,481.20 per month Experience: * Receptionist: 1 year (Preferred) * Customer service: 1 year (Preferred) Work Location: On-site employment