HOSTESS

Description

Job Summary: We are seeking a host or hostess with excellent appearance, proactivity, and strong communication skills to manage reservations, greet guests, and ensure customer satisfaction in the dining area. Key Responsibilities: 1. Professional customer service and reservation management. 2. Collaboration with kitchen staff and servers to ensure an impeccable dining experience. 3. Maintaining cleanliness and order in the dining areas. Ideal Candidate: \- Excellent appearance. \- Strong communication skills, proactivity, discipline, and teamwork. \- Flexible availability, including rotating shifts. Job Description: * Greet customers in a friendly and professional manner. * Manage and track reservations. * If no tables are available, invite customers to the waiting area or bar, in accordance with the establishment's policies and services. * Escort guests to their tables. * Conduct thorough inspections of dining areas to ensure they are always clean and well-organized. * Serve as a liaison between kitchen staff, servers, and customers. * Report customer complaints, observations, suggestions, and compliments to the administrative department and chef, and manage them promptly and efficiently in collaboration with supervisors and peers. * Verify that tables are properly set with standard service items, including water, bread, salt shaker, pepper shaker, cutlery, and glassware. * Know and comply with established work procedures. * Take necessary measures to resolve any difficulties or issues raised by customers. Employment Type: Full-time Salary: $9,481\.20 per month Experience: * Receptionist: 1 year (Preferred) * Customer Service: 1 year (Preferred) Work Location: On-site