HOSTESS

Description

Job Summary: We are seeking a professional with excellent appearance, proactivity, and strong communication skills to welcome customers, manage reservations, and ensure an impeccable dining experience. Key Responsibilities: 1. Customer service and table management in a dynamic environment. 2. Collaboration with kitchen staff and attention to service details. 3. Opportunity to work as part of a team and resolve service-related situations. Ideal Candidate Profile: \- Excellent appearance. \- Strong communication skills, proactivity, discipline, and teamwork. \- Flexible schedule availability, including rotating shifts. Job Description: * Greet customers in a friendly and professional manner. * Manage and maintain reservation records. * In case no tables are available, invite customers to the waiting area or bar, in accordance with the establishment's policies and services. * Escort guests to their assigned tables. * Conduct thorough inspections of dining areas to ensure they are always clean and well-organized. * Serve as a liaison between kitchen staff, servers, and customers. * Report customer complaints, observations, suggestions, and compliments to the administrative department and chef, and manage them promptly and efficiently in collaboration with supervisors and peers. * Verify that tables are properly set with standard service items, including water, bread, salt shakers, pepper shakers, cutlery, and glassware. * Know and comply with established work procedures. * Take necessary measures to address and resolve any difficulties or issues raised by customers. Employment Type: Full-time Salary: $9,481\.20 per month Experience: * Receptionist: 1 year (Preferred) * Customer service: 1 year (Preferred) Work Location: On-site employment