Guest Environment Expert

Description

Job Summary: Guest Environment Experts are skilled professionals across a range of cleaning functions, responsible for maintaining the hotel’s overall appearance and cleanliness to deliver a memorable experience. Key Highlights: 1. Create a unique and memorable experience for the guest 2. Maintain the hotel’s overall appearance and cleanliness 3. Ensure guest satisfaction and smooth hotel operations **Additional Information** **Job Number**26049606 **Job Category**Housekeeping \& Laundry **Location**Almare a Luxury Collection Resort Isla Mujeres Cancun, Carretera Garrafon Vista Alegre, Isla Mujeres, Quintana Roo, Mexico, 77400 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply providing guests with a clean room and freshly made bed. It is also about creating an experience that is unique and memorable. Our Guest Environment Experts are skilled professionals across a range of cleaning functions, responsible for maintaining the hotel’s overall appearance and cleanliness. They feel empowered to stay active and do what needs to be done at any given moment—whether responding to guest requests, restocking cleaning carts, cleaning guest rooms and public areas, or handling other responsibilities—ensuring that all hotel spaces enable guests to enjoy an outstanding experience. Regardless of their specific role, there are several fundamental requirements for success: ensuring a safe workplace, following company guidelines and procedures, respecting confidentiality, upholding quality standards, and maintaining professional appearance, attire, and communication. Guest Environment Experts are constantly on the move (standing, sitting, walking for extended periods) and engage in various physical tasks (moving items, lifting, carrying, pushing, and placing objects weighing less than 50 pounds without assistance). It is essential that Guest Environment Experts consistently perform these tasks—and other reasonable duties assigned—to ensure guest satisfaction and seamless hotel operations. *At Marriott International, we are committed to offering equal opportunities, fostering inclusivity, and facilitating access to employment opportunities. We actively promote an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* The Luxury Collection Hotels \& Resorts, with over 120 hotels in more than 35 countries, delivers authentic experiences that evoke lasting, treasured memories. Our more than 100 years of expertise—beginning in 1906 under the Italian CIGA brand (a collection of Europe’s most renowned and iconic hotels)—serves as a solid foundation as we evolve to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each Luxury Collection hotel and resort is a unique and cherished expression of its destination—a gateway to the destination’s cultural charms and treasures. If you appreciate evocative storytelling, feel passion and curiosity for this destination’s heritage, and desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International’s portfolio of brands. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.