Floor Assistant

Description

Position Summary: This position focuses on responding promptly to guest and interdepartmental requests, as well as ensuring facility maintenance and security. Key Highlights: 1. Respond promptly to guest requests and maintain facility security. 2. Support coworkers and achieve common goals within a global team. 3. Join The Luxury Collection and experience genuine, personalized hospitality. **Additional Information** **Job Number**26057725 **Job Category**Housekeeping \& Laundry **Location**Almare a Luxury Collection Resort Isla Mujeres Cancun, Carretera Garrafon Vista Alegre, Isla Mujeres, Quintana Roo, Mexico, 77400 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Respond promptly to guest and interdepartmental requests. Identify and report preventive or maintenance issues in public areas or guest rooms. Place precautionary signs. Contact other departments directly when urgent repairs are required. Respond to guest requests and rearrange room furniture as needed. Remove items from hallways and transport them to service areas, including waste, room-service trays, unread newspapers, soiled linens, and trash placed near housekeeping carts. Clean, maintain, and store cleaning equipment. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure both uniform and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all coworkers and treat them with dignity and respect. Support the team in achieving common goals. Meet quality assurance expectations and standards. Move at speeds required to respond to work situations (e.g., running, walking, jogging). Visually inspect tools, equipment, or machinery (e.g., to identify defects). Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above the head and below the knees, including bending, twisting the waist, dragging, and stooping. Navigate narrow, confined, or elevated spaces. Traverse inclined, uneven, or slippery surfaces and staircases. Climb up and down ladders. Ascend and descend service staircases and/or ramps. Move, lift, carry, and place objects weighing 55 pounds (24.75 kg) or less unassisted, and over 55 pounds (24.75 kg) with assistance. Ability to push and pull a loaded maintenance cart and other job-related equipment on inclined and uneven surfaces. Stand, sit, kneel, or walk for extended periods or frequently throughout the full work shift. Perform other reasonable job duties as requested by supervisors. *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We commit to not discriminating on the basis of disability, veteran status, or other characteristics protected under applicable law.* The Luxury Collection Hotels \& Resorts, with more than 120 hotels across over 35 countries, delivers authentic experiences that evoke lasting, cherished memories. Our more than 100 years of expertise—beginning in 1906 under the Italian CIGA brand (a collection of Europe’s most famous and iconic hotels)—serves as a strong foundation as we evolve to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique, cherished expression of its location: a portal to the destination’s cultural charms and treasures. If you appreciate evocative storytelling, feel passion and curiosity about this destination’s heritage, and desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International’s portfolio of brands. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.