Description
Job Summary:
We are seeking a professional for the Customer Services team with experience in customer service, order tracking, and strong communication and problem-solving skills.
Key Highlights:
1. Part of the Customer Services team
2. Focus on customer service and order tracking
3. Requires effective communication and problem-solving skills
Join our team as a Customer Service representative
**Job Requirements**
* **Education:**
Bachelor's degree in Business Administration, Logistics, Industrial Engineering, or related field.
* **Experience:** Minimum 2 years in customer service, internal sales, logistics, or order tracking.
**Knowledge:**
* Customer service processes
* Order tracking
* Logistics and distribution (preferred)
* ERP or management system experience
**Competencies:**
* Customer orientation
* Effective communication
* Organization and follow-up
* Problem solving
* Teamwork
* Sense of urgency
On-site position in Tianguistenco.
Working hours: Monday to Thursday, 8 AM to 6 PM; Friday, 8 AM to 5 PM
Interested candidates may apply through this channel or send their CV to recursos.humanos@quimicaplata.com
Employment type: Full-time
Salary: Starting at $16,000.00 MXN per month
Benefits:
* Discounted cafeteria service
* Additional vacation days or paid leave
* Grocery vouchers
Workplace: On-site