Description
Join our team as an Import Customer Service Representative.
Requirements:
* Minimum 2 years of CSR experience (preferably in a customs brokerage agency)
* Bachelor's degree or TSU in logistics, international trade, or related field
* Advanced English proficiency
* Valid visa (desirable)
Responsibilities:
* Maintain constant communication with customers, carriers, warehouse staff, and Mexican and U.S. customs agents to resolve inquiries or requests.
* Receive, review, and process documentation related to foreign trade operations for imports.
* Prepare or verify necessary documents for Mexican customs clearance and timely release.
* Track shipment status to ensure timely border crossing.
* Update customer information in systems and profile sheets as needed.
Salary: $21,000\.00 per month
Experience:
* CSR: 2 years (desirable)
Language:
* Advanced English (desirable)
License/Certification:
* Visa (desirable)
Work location: On-site employment