CONCIERGE

Description

Job Summary: Handle special guest requests, make reservations, and provide tourist information, resolving inquiries and needs with excellent customer service. Key Points: 1. Customer service 2. Knowledge of the tourist destination 3. Advanced intermediate English Job Posting CONCIERGE Location: Puerto Vallarta, Jalisco Company: HOTEL VAMAR VALLARTA Posted on April 1, 2026 Valid until April 22, 2026 Net monthly salary $14,043\.00 Apply Reference number: 21103709 Description HANDLE SPECIAL GUEST REQUESTS, RESERVATIONS (RESTAURANTS, TOURS, TRANSPORTATION). PROVIDE TOURIST INFORMATION. RESOLVE INQUIRIES AND NEEDS. Requirements * Required academic level: High school or vocational training * Experience: None in CONCIERGE * Knowledge(s) and tool(s): + EXCELLENT CUSTOMER SERVICE + ADVANCED INTERMEDIATE ENGLISH + KNOWLEDGE OF THE TOURIST DESTINATION * Language(s): + English \- Advanced \- None * Skill(s) and competency(ies): + Continuous learning + Autonomy + Customer orientation + Proactivity + Continuous improvement + Critical thinking + Problem analysis and resolution + Motivation * Candidate availability: + No travel required Schedule Monday to Friday Full-time 07:00 \- 15:00 Schedule clarification: SPECIFIED DURING INTERVIEW Responsibilities and activities * MAKE RESERVATIONS (RESTAURANTS, TOURS, TRANSPORTATION) * PROVIDE TOURIST INFORMATION * HANDLE SPECIAL GUEST REQUESTS Benefits offered by the company * STATUTORY BENEFITS * MEALS * GROCERY VOUCHERS * INDEFINITE-TERM CONTRACT Recruitment process * Start date of your recruitment process: April 1, 2026 * Duration of the recruitment process: 3 Weeks