Description
**Join our team as a Collections Call Center Trainer!**
Are you passionate about training, talent development, and creating learning strategies?
This opportunity is for you!
**We offer**
* Monthly salary of **$11,000**
* Productivity bonuses of up to **$2,500**
* Attendance bonus of **$500**
* Statutory benefits
* Biweekly and timely payments
* Opportunity for career growth due to expansion
Monday to Sunday, 8:00 a.m. to 5:00 p.m. (midweek break)
**Work location:**
Three blocks from Cuatro Caminos Metro Station
**Your responsibilities:**
* Training and mentoring collections staff.
* Developing presentations and training materials.
* Designing integration and communication workshops.
* Supporting KPI tracking and operational performance monitoring.
* Implementing strategies to improve results and productivity.
* Organizing call simulations and practical exercises.
* Training on collection systems and tools.
* Weekly analysis of metrics and areas for improvement.
**Ideal candidate profile**
* Experience in training within call centers or collections.
* Strong verbal communication skills and group facilitation ability.
* Creativity in developing training materials and activities.
* Results-oriented mindset with commitment to continuous improvement.
* Basic/intermediate proficiency in Excel and PowerPoint.
Salary: $11,000\.00 per month
Workplace: On-site employment