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Call Center Trainer

$MXN 11,000/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

**Join our team as a Collections Call Center Trainer!** Are you passionate about training, talent development, and creating learning strategies? This opportunity is for you! **We offer** * Monthly salary of **$11,000** * Productivity bonuses of up to **$2,500** * Attendance bonus of **$500** * Statutory benefits * Biweekly and timely payments * Opportunity for career growth due to expansion Monday to Sunday, 8:00 a.m. to 5:00 p.m. (midweek break) **Work location:** Three blocks from Cuatro Caminos Metro Station **Your responsibilities:** * Training and mentoring collections staff. * Developing presentations and training materials. * Designing integration and communication workshops. * Supporting KPI tracking and operational performance monitoring. * Implementing strategies to improve results and productivity. * Organizing call simulations and practical exercises. * Training on collection systems and tools. * Weekly analysis of metrics and areas for improvement. **Ideal candidate profile** * Experience in training within call centers or collections. * Strong verbal communication skills and group facilitation ability. * Creativity in developing training materials and activities. * Results-oriented mindset with commitment to continuous improvement. * Basic/intermediate proficiency in Excel and PowerPoint. Salary: $11,000\.00 per month Workplace: On-site employment

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Posted by

Juan García

Indeed · HR

Location

Juan García

Indeed · HR

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