Bellboy

Description

Job Summary: The bellboy will be responsible for assisting guests with their luggage and providing information about the hotel, delivering luxury service and personalized attention. Key Highlights: 1. Personalized assistance to guests with luggage and services. 2. Positive and motivating attitude in a luxury environment. 3. Teamwork and cordial relationships with colleagues. **Company Description** Esperanza is located in the private residential community of Punta Ballena, near Cabo San Lucas. The five-star resort features 59 cottage-style rooms and 96 spacious one- to four-bedroom villas with ocean and garden views, offering guests a barefoot-luxury experience infused with the spirit of Baja California. Additionally, the resort boasts six restaurants—including the iconic Cocina del Mar, situated directly on the oceanfront with intimate outdoor terraces along the shoreline—the Spa at Esperanza, four stunning swimming pools, tennis courts, access to world-class golf courses, a children’s club, a comprehensive pet program, and an Auberge Adventures menu featuring exclusive land- and sea-based experiences in Cabo. **Job Description** The bellboy will be responsible for: Assisting guests with their luggage during the escorted journey to their rooms while providing information about our hotel. **Duties and Responsibilities** * Greet and welcome guests upon arrival and assist them with their luggage, confirming the number of bags. * Offer welcome cocktails to guests. * Deliver luggage to guest rooms promptly and efficiently. * Log all services provided. * Deliver packages and other items to guest rooms. * Assist guests with luggage during departure. * Receive automobiles and golf carts and provide valet parking service. * Monitor luggage storage and security. * Maintain a clean and well-organized work area. **Qualifications** **Requirements** * Must be willing to work a flexible schedule to fulfill all duties and responsibilities. * Must consistently demonstrate a positive and motivating attitude toward both colleagues and guests. * Must possess thorough knowledge of the department and property. * Must exhibit professionalism and a strong orientation toward luxury service. * Must work safely, prudently, and in an organized manner. * Must be able to work effectively as part of a team and interact respectfully and warmly with colleagues across all levels. * Proficient computer skills. **Language** Advanced spoken and written English. **Education Level** Completed secondary education or high school diploma. **Additional Information** The Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a craft-centric approach to luxury and bring the soul of their location to life through captivating design, exceptional cuisine and spas, and warm yet discreet service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most coveted destinations. Visit aubergeresorts.com for more information about our collection. Follow us on Instagram, TikTok, LinkedIn, Facebook, and Pinterest: @AubergeResorts and \#AlwaysAuberge.