Description
Banco Bancrea is seeking: **Service Advisor**
**Location:** San Pedro Garza García, N.L.
**Objective:**
* Provide advisory services and support to internal and external customers regarding the bank's products and services
**Requirements:**
* Recently completed bachelor's degree in marketing and/or business administration, or computer systems engineering.
**Responsibilities:**
* Provide advisory services and support on financial products and services offered by the bank
* Advise and/or direct customers appropriately to a branch or their Account Executive
* IT support for remote or on-site hardware and software troubleshooting, diagnosis, and problem resolution; escalate appropriately to the next level of technical support
* Provide support to bank employees regarding issues with their computing equipment or communications systems
**Specific knowledge required:**
* Technical support
* Proficiency with Windows 10 computers\.
* Basic networking knowledge
* Traditional financial products
*Interested candidates are requested to apply with an updated CV*
**Location:** Av. José Mariano Jiménez 465, Centro, 66200 San Pedro Garza García, N.L.
Employment type: Full-time
Application question(s):
* Do you have experience in electronic banking and finance?
* Do you have experience in technical support?
Workplace: On-site employment