Valet Parking Cashier

Description

Position Summary: Controls and directs vehicle traffic, monitors parking security, and assists guests with information and services at the hotel. Key Responsibilities: 1. Manages traffic and parking at the hotel. 2. Provides information and assistance to guests. 3. Maintains security and cleanliness of the parking area. **Additional Information** **Job Number**26057705 **Job Category**Rooms \& Guest Services Operations **Location**JW Marriott Hotel Mexico City Polanco, Andres Bello 29, Mexico City, Mexico City, Mexico, 11560 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Control and direct personal and commercial vehicle traffic at the hotel—including guest vehicles, taxis, limousines, and buses—to ensure legal parking and maintain smooth, efficient traffic flow. Monitor and maintain security, protection, and cleanliness of parking areas and levels; report any vehicle or security risks or potential safety issues to the manager or supervisor. Communicate parking usage procedures to guests and visitors. Divert traffic when parking facilities reach maximum capacity and ensure staff are informed. Review employee shift logs and daily memo books, documenting relevant information in records. Provide directions and information to guests regarding hotel amenities, services, service hours, and local points of interest. Provide change to guests. Conduct a nightly audit of parked vehicles with claim checks, resolve discrepancies, and submit a list of charges for posting by the night auditor. Maintain security of vehicles and their keys. Comply with all company policies and procedures; report accidents, injuries, and unsafe working conditions to management; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information and protect company assets. Greet and acknowledge all guests according to company standards; anticipate and fulfill their service needs; thank them with genuine appreciation; assist guests with disabilities. Communicate with others using clear, professional language; answer telephones using proper protocol. Support all colleagues and treat them with dignity and respect. Stand, sit, or walk for extended periods or throughout the entire work shift. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. Relevant Work Experience: No prior relevant work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to offering equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or any other characteristic protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality—innovating whenever possible while maintaining the comfort of the familiar worldwide. As a host at Marriott Hotels, you’ll help uphold our promise of “A Wonderful Hotel Experience, Every Time” through thoughtful, sincere service that anticipates guests’ needs—enhancing this living legacy. With a name synonymous with hospitality worldwide, we proudly invite you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** your best self. JW Marriott is part of Marriott International’s luxury portfolio and comprises over 100 beautiful hotels in prominent cities and premier resort destinations worldwide. JW believes employees come first—because if you’re happy, guests will be too. JW Marriott associates are confident, innovative, authentic, intuitive, and carry forward the brand and founder J. Willard Marriott’s legacy. Our hotels offer an unparalleled work experience where you’ll be part of a community and enjoy true camaraderie with a diverse group of colleagues. JW creates opportunities for training, development, recognition, and—most importantly—a place where you can pursue your passion in a luxury environment focused on holistic wellbeing. Exceptional guest service begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands within Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** your best self.