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Job Summary: Analyze satisfaction surveys to identify causes of detractors and promoters, proposing action plans to improve customer retention and recommendation. Key Highlights: 1. Measure and improve customer loyalty 2. Analyze satisfaction surveys to identify root causes 3. Propose action plans to increase retention and recommendation Your responsibilities include measuring and improving customer loyalty. You will analyze satisfaction surveys, identify the root causes of detractors and promoters, and propose action plans to increase brand retention and recommendation. -Requirements- Minimum education: Higher education - Bachelor's degree Less than 1 year of experience Languages: English Age: between 20 and 25 years old Knowledge: Continuous improvement, Microsoft Excel Keywords: intern, trainee, scholarship holder, intern, industry, industrial, manufacturing
