IT Support Specialist

Description

Job Summary: We are seeking IT Support Specialists to collaborate on on-site technical support services for international clients across various industries, conducting in-person visits and delivering support. Key Highlights: 1. On-site incident and support ticket handling 2. Technology asset inventory capture 3. Photographic evidence documentation At Experis, the IT division of ManpowerGroup, we connect technology talent with strategic projects worldwide. We are currently looking for IT Support Specialists to collaborate on on-site technical support services for international clients across various industries. About the Role As an IT Support Specialist, you will be responsible for conducting on-site client visits, providing technical support, performing inventory assessments, and documenting interventions. Key Responsibilities: On-site incident and support ticket handling Geolocation-based check-in / check-out registration Technology asset inventory capture (hardware, networking equipment, peripherals) Photographic evidence documentation before and after interventions Detailed technical information recording (brand, model, serial number, status) Service report validation and customer signature Monthly reporting of hours worked We are looking for someone with: 2–3 years of field IT support experience Hardware knowledge (laptops, desktops, peripherals) Basic networking (switches, access points, connectivity) Mobile device proficiency for platform registration Autonomy, organization, and service orientation Bonus if you have: Conversational English Experience with ITSM / ticketing tools Certifications such as CompTIA A+ or ITIL Foundation. -Requirements- Minimum education: Higher education – Bachelor's degree 2 years of experience Languages: English Keywords: technologies, information, it, support, assistance, support, specialist