Job Summary: We are seeking a Technical Support Engineer to join our team at a leading manufacturing company, providing technical support and resolving technological issues. Key Highlights: 1. Essential technical support for production equipment 2. Proactive resolution of technical issues 3. Opportunities for professional growth and development Join Our Team at Arte Manual Decorativo! Technical Support Engineer We are a well-established manufacturer of decorative items, located in Tultitlán, dedicated to the production and development of high-quality products. We are looking for a Technical Support Engineer with experience in the manufacturing industry. **Responsibilities:** 1. Provide technical support to production equipment to ensure operational continuity. 2. Diagnose and resolve technical issues in equipment and systems. 3. Collaborate closely with production staff to understand and address their technological needs. 4. Implement efficient and proactive solutions to prevent future problems. 5. Coordinate with the systems team to resolve complex issues. **Requirements:** 1. Bachelor’s degree in Systems Engineering, Electronics Engineering, or a related field. 2. Proven experience in technical support, preferably within the manufacturing industry. 3. Solid knowledge of operating systems, networks, and hardware. 4. Ability to work effectively in a dynamic and collaborative environment. 5. Excellent communication and customer service skills. **We Offer:** 1. Competitive salary commensurate with your experience and skills. 2. Benefits exceeding statutory requirements, including cafeteria service. 3. Savings fund for your long-term financial security. 4. Life insurance. 5. Opportunities for professional growth and development within the company. If you are passionate about technology and excited by the prospect of contributing to the success of a leading manufacturing company, we look forward to your application! We thank all applicants for their interest; however, only those selected for an interview will be contacted. We hope to welcome you to our team! Employment Type: Full-time, Indefinite-term Salary: $12,000.00 – $15,000.00 per month Schedule: * Monday to Friday * Rotating shifts * 10-hour shifts Benefits: * Free parking * Option for indefinite-term contract * Life insurance * Discounted cafeteria service * Grocery vouchers Work Location: On-site employment Employment Type: Full-time, Indefinite-term Salary: $12,000.00 – $15,000.00 per month Benefits: * Savings fund * Employee discount * Life insurance * Discounted cafeteria service * Grocery vouchers Education: * Completed bachelor’s degree (Preferred) Experience: * Technical support: 1 year (Preferred) Work Location: On-site employment