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Technical Support Engineer
$MXN 20,000-20,500/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Juan González 11, Casco Urbano, 66200 San Pedro Garza García, N.L., Mexico
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Description

Position Summary: We are seeking a Technical Support Specialist for technology asset administration and control, supporting the IT Procurement department and improving processes. Key Highlights: 1. Technology Asset Administration and Control 2. Inventory and Hardware Process Management 3. Smartsheet Dashboard Development **Technical Support – Technology Asset Administration (On-site)** **Schedule:** Monday to Friday, 8:30 am to 6:30 pm (8 hours daily) **Work Mode:** On-site **Availability:** Immediate start **Service Description** We are seeking a **Technical Support** specialist focused on **technology asset administration and control**, with strong operational emphasis to support the IT Procurement department. The role will ensure efficient management of equipment, inventories, and hardware-related processes, as well as development of Smartsheet dashboards, contributing to decision-making and continuous improvement within the department. **Main Responsibilities** * Administration and control of **Pin Pad devices**. * Management of hardware **inbound and outbound logistics in warehouses**. * Tracking of various assignments: * Preparation and delivery of equipment for sales. * Planning and tracking of equipment collection for technological renewal. * Coordination with Public Relations for donation deliveries. * Entry of purchase orders into **Ariba**. * Review and receipt of invoices, as well as creation of Fixed Asset folders. * Updating and controlling IT hardware inventories. * Creation of **Smartsheet** dashboards for information analysis. * Proposal and implementation of process improvements in IT Procurement. **Profile Requirements** * Profile level: **2 (Intermediate / Jr.-Advanced)** * **Advanced Excel** (Mandatory). * Proficiency in **Office 365**. * Experience with: * **SAP** * **Ariba** * Knowledge of: * Databases (**SQL**) * General programming * Desired certifications: * Advanced Excel * Ariba * No license or additional applications required. **Technologies to be Managed** * Office 365 (Advanced Excel) * SAP * Ariba **Service Type** * **On-site** * Monday to Friday * 8:30 am to 6:30 pm Employment type: Indefinite-term position Salary: $20,000.00 – $20,500.00 per month Work location: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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Juan García
Indeed · HR
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