Job Summary: We are seeking Engineers with experience in technical support, maintenance, user assistance, and information security to resolve incidents and perform installation and backup tasks. Key Highlights: 1. Life and Career Plan, Continuous Training 2. Free English Classes 3. Option for an Indefinite-Term Contract We are seeking Engineers across various regions of the Mexican Republic. · Technical degree in Systems or incomplete degree in Systems Engineering or related IT field. · Minimum 1 year of experience in technical support, maintenance, user assistance, and information security. · Perform preventive and corrective maintenance on computers and printers. · Knowledge of ticketing systems, networks, and backups. · Provide user assistance via ticketing tools. · Resolve hardware and software incidents on desktop equipment. · Install applications, system images, and Windows operating systems. · Perform data backups. · Knowledge of VPN networks. Additional Benefits and Perks: - · Life and Career Plan, Continuous Training. · Travel Allowance Payment · Statutory Benefits . Free English Classes Job Type: Full-time, Indefinite Term Salary: $10,000.00 - $11,000.00 per month Benefits: * Option for an Indefinite-Term Contract * Company-provided Mobile Phone Education: * Incomplete or ongoing Higher Technical Degree (Desirable) Experience: * Technical Support: 1 year (Mandatory) Language: * English (Desirable) Work Location: On-site Employment