TECHNICAL SUPPORT ASSISTANT

Description

Job Summary: UNIREM is seeking technical support staff with experience in network infrastructure, configuration, and equipment maintenance, capable of working collaboratively and proactively. Key Highlights: 1. Essential role in IT infrastructure technical support and maintenance 2. Opportunity to apply knowledge in networking and audiovisual equipment 3. Proactivity, teamwork, and customer orientation are valued Job Offer TECHNICAL SUPPORT ASSISTANT Location: Iztapalapa, Mexico City Company: UNIREM Posted on May 12, 2026 Valid until May 27, 2026 Net Monthly Salary $10,170\.00 Apply Folio: 21133190 Description UNIREM IS SEEKING A TECHNICAL SUPPORT ASSISTANT OR SIMILAR POSITION Requirements * Academic level required: Bachelor's degree * Academic status: Degree holder * Required field of study (related fields): Computer Science * Experience: 1 \- 2 years as a Technical Support Assistant * Knowledge and tools: + General technical support + Network infrastructure knowledge + Network configuration + Equipment backups and maintenance * Language(s): + None * Skills and competencies: + Customer orientation + Teamwork + Communication + Autonomy + Proactivity + Strategic planning + Critical thinking + Work quality + Results orientation * Candidate availability: + Travel required Schedule Some days Full-time 11:00 \- 19:00 Schedule clarification: Mon\-Fri 11:00 to 21:00, Sat 08:00 to 13:30 Functions and responsibilities * Periodic equipment inspections * Audiovisual equipment installation * Providing preventive and corrective maintenance for institutional computing equipment * Responding to technical support reports and requests * Configuring wired networks Benefits offered by the company * Benefits exceeding statutory requirements * Vouchers * Indefinite-term contract Recruitment process * Recruitment process start date: May 12, 2026 * Recruitment process duration: 1 Week