Technical Support Analyst

Description

Position Summary: We are seeking a Technical Support Analyst with experience in networks and infrastructure to provide end-user support and manage telecommunications equipment. Key Highlights: 1. First-level technical support and end-user assistance 2. Management of telecommunications equipment and network monitoring apps 3. Weekly English courses for professional development Compusof México We are looking for your talent as a Technical Support Analyst in **Cuautitlán Izcalli.** Requirements: Bachelor’s degree in Systems, Computer Science, Networks, or related field. 1 year or more of experience in technical support, networks, or infrastructure. Knowledge of networks and telecommunications equipment. Experience in structured cabling, UTP, and fiber optics. Conversational English (minimum B2\) Responsibilities: First-level technical support and end-user assistance Management of telecom equipment (Router, Switch, Access Point, VLANs) Proficiency in Office applications Management of network monitoring apps Benefits: Statutory benefits. Gasoline allowance. Weekly English courses. Work Arrangement: 100% on-site