Technical Support Agent

Description

Job Summary: Responsible for providing technical support services for CONTPAQI systems, Windows, Office, printers, networks, and cloud servers. Key Highlights: 1. Opportunity for professional growth. 2. Ongoing paid training. 3. Certification bonuses. Position: Technical Support Agent Description: Responsible for delivering technical support services for CONTPAQI systems, Windows, Office, printers, networks, and cloud servers. Requirements Preferably a recent graduate with a bachelor's or engineering degree in computer science, information technology, or a related field. Strong interest in customer service and client support. Preferably familiar with information processes. Good verbal communication skills. Proactive attitude. SQL database management experience. Knowledge and proficiency in Windows, Office, and service ticket handling. We Offer Statutory benefits (IMSS, vacation, vacation bonus, and thirteenth-month bonus). Thirteenth-month bonus equivalent to 20 days of salary. Food vouchers. Savings fund. Growth opportunities. Certification bonuses. Ongoing paid training. Employment Type: Full-time Salary: $10,000.00 - $11,000.00 per month Benefits: * Salary increases * Savings account * Option for an indefinite-term contract * Additional vacation days or paid leave * Food vouchers Work Location: On-site employment