Description
A leading company in the logistics sector is seeking a **Technical Support** specialist to join our team. We are looking for a proactive, service-oriented individual with the ability to efficiently resolve technological incidents, ensuring the operational continuity of our systems and users.
**We offer:**
* Salary of $15,700
* Statutory benefits
* Subsidized cafeteria
* Life insurance
* Grocery vouchers
**Requirements:**
* Bachelor's or Engineering degree in Computer Science, Informatics, or related field (degree certificate or professional license)
* Domain server administration
* Knowledge of Hand Held devices
* Configuration of Zebra and multifunction printers
* Knowledge of Windows 10 and 11\.
* Microsoft Office 2019 and 365 suite\.
* Knowledge of Cisco (APs and switches)
* Willingness to commute to nearby distribution centers
**Responsibilities:**
* Handling internal customer requests or incident reports
* Managing real-time support responses
* Proposing service improvements for users
* Providing remote technical assistance, among other duties
* Preventive and corrective maintenance of equipment
**Location:**
**Tultitlan Cartagena**