SYSTEMS TECHNICAL SUPPORT

Description

Advertising and Marketing Company Our company is seeking a **Systems Technical Support** professional with a service-oriented attitude, a problem-solving focus, and enthusiasm for working in a creative and dynamic environment. The person will be responsible for providing technical support to users, maintaining equipment in optimal condition, and ensuring the proper functioning of the company's systems and technological tools. Responsibilities * Provide on-site and remote technical support to staff. * Configure and maintain computers, printers, and devices. * Resolve incidents related to hardware, software, network, and internet. * Manage access rights, email accounts, and user accounts. * Provide support for Microsoft 365, Google Workspace, and collaborative tools. * Assist creative departments with specialized software and equipment. * Perform preventive and corrective maintenance. * Manage inventory of equipment and licenses. * Document incidents and track support cases. Requirements * Technical diploma or bachelor's degree in Systems, Computer Science, or related field. * Minimum 1 year of experience in technical support or help desk. * Knowledge of: * Windows and macOS * Basic networking and connectivity * Microsoft 365 * Google Workspace * Printer and peripheral support * Experience with Adobe Creative Cloud is desirable. * Excellent service attitude and communication skills. Work location: Col. Del Valle Work modality: On-site Salary: $12,000.00 - $15,000.00 per month Workplace: On-site employment