Systems Assistant

Description

We are seeking a Systems Assistant Location: Mercado Estrella, San Nicolás de los Garza, NL Schedule: Monday to Sunday (with weekday rest), 4:00 AM to 1:00 PM Job Responsibilities * Install, configure, and perform preventive and corrective maintenance on computer equipment. * Provide in-person and remote technical support to users. * Assist with software and hardware installation and upgrades. * Configure printers, email accounts, and network access. * Track support requests. * Backup data and assist with information security controls. * Monitor basic network and equipment functionality. * Maintain inventory of computer equipment and accessories. * Assist with user and equipment onboarding, offboarding, and modifications. * Document incidents and technical solutions. * Keep software license and equipment records up to date. * Comply with information security and confidentiality policies. Responsibilities * Ensure timely support for users. * Maintain operational status of technological equipment and tools. * Safeguard company information and access credentials. * Report critical failures to the department head. * Keep the technology inventory updated. Position ProfileEducation * Technical degree or incomplete/completed bachelor’s degree in: * Computer Systems * Information Technology * Computer Science * Networking * Related fields Required Knowledge * Technical support for hardware and software. * Windows and/or macOS operating systems. * Basic networking and connectivity. * Microsoft Office suite and collaborative tools. * Printer and peripheral configuration. * Basic information security. * Management of technology inventories. Salary: $3,500.00 - $4,500.00 per week Benefits: * Professional development support * Flexible schedules * Life insurance Workplace: On-site employment