Sales Support

Description

Position Summary: Provide operational, administrative, and after-sales support, ensuring regulatory and process compliance, as well as document preparation and management and customer service. Key Highlights: 1. Operational, administrative, and after-sales support. 2. Preparation and management of institutional forms and documents. 3. Customer service at bank branches and financial knowledge. Position Objective Provide operational, administrative, and after-sales support.\* Ensure regulatory and process compliance Main Responsibilities Prepare institutional forms for opening new accounts, additional accounts, account maintenance, and various products and services. \* Receive and send documents for account opening files, products, services, and their maintenance. \* Perform after-sales activities for customers (checkbooks\-cashier's checks/certificates, POS rolls). \* Handle customer inquiries (ATM allocations and functionality, POS incidents / Supply administration (stationery, business cards) and reimbursement of operational expenses (per diems) Candidate Profile Financial knowledge; advisory services, customer queries, and resolution of client requirements \* SME Executive, branch-based or specialized. \* Customer service at bank branches. \* Value Proposition **Statutory Benefits:** Vacation starting at 12 days per year, vacation bonus of 25% annually, Christmas bonus of 15 days per year, increasing with seniority. \* Employment Conditions: Flexible schedule availability. Life insurance. \* Position Benefits: Training plan aligned with the position and personal skill development. University partnerships. \* Financial Benefits: Payroll advance. Access to credit card. Discounts starting at 10% on products at Elektra and Salinas & Rocha stores, cash purchases available from day one, credit purchases available after 9 months of seniority. Personal loans with preferential rates starting after 2 years. Currency exchange. Investment accounts. Savings accounts. \* Services: Access to nutritionist, psychologist, dentist, library, health improvement contests and programs, guidance and support for achievements, new family members, and important celebrations.\* Promotions and Partnerships for You and Your Family: Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language academies, universities, airlines, travel agencies, automotive dealerships, and daycare centers. **Code:** 3K70LR2QJG Id: 5086987