Description
Job Summary:
Vagon com is seeking a Help Desk Analyst / Technical Support Specialist to provide assistance and resolve IT issues, while collaborating on system implementation.
Key Highlights:
1. Committed to innovation and technological development
2. Opportunities for professional growth and development
3. Excellent working environment
**Vagon com** is a leading company in the Multichannel sector, committed to innovation and technological development. Our history is built on excellence, customer service, and delivering cutting-edge technological solutions.
\*SALARY IS ELEVEN\-THOUSAND\-TWO\-HUNDRED\-FIFTY\*
Location: Monterrey, Nuevo León. (Near Galerias MTY)
**HELP DESK ANALYST / TECHNICAL SUPPORT SPECIALIST**
Please submit your CV via this platform or contact us at: Eight\-eight\-one\-two\-two\-zero\-six\-seven\-seven\-five\-five (Enter the number on your mobile phone without spaces or hyphens)
**Job Requirements**
* Minimum education required: High school diploma in related fields such as Software Engineering, Computer Systems Engineering, or Administrative Informatics; or Technical High School Diploma in Systems or related areas.
* Must be of legal age.
* Availability for flexible scheduling.
* Ability to ROTATE day shifts: 6 AM to 4 PM, and evening shifts: 12 PM to 10 PM, with two days off per week. (Shifts rotate monthly.)
* One-month paid training period from 9 AM to 5 PM, Monday through Friday. After this month, shifts and days off will rotate.
**Job Responsibilities:**
* Provide technical support to branch personnel.
* Efficiently resolve technical incidents and issues.
* Collaborate on the implementation and configuration of computer systems.
**Additional Benefits and Perks**
* Salary: $11,250 gross per month
* Statutory benefits.
* 100% IMSS coverage.
* Full-time, on-site work schedule.
* Opportunities for professional growth and development.
* Excellent working environment.
If you meet the requirements, apply now! Send your CV to 8\-1\-2\-2\-0\-6\-7\-7\-5\-5 to schedule an interview where we will provide further details regarding schedules and salaries.
Employment Type: Full-time
Salary: $11,250.00 per month
Work Location: On-site employment