Description
Position Summary:
We are seeking a technician for preventive and corrective maintenance of cash management equipment, diagnosing issues and providing customer support.
Key Highlights:
1. Preventive and corrective field maintenance of technological equipment.
2. System problem diagnosis and technical support.
3. Customer service and performance data collection.
Glory Global, a global leader in Cash Management Technology Solutions, is looking for your talent:
**YOU ONLY NEED:**
* Minimum experience: Maintenance or technical support experience; internships or social service are acceptable.
* Completed technical degree or engineering program: Mechatronics, Electronics, Computer Science, or related field.
* Availability to work in the field in Guadalajara and neighboring states.
* Availability to attend one-week training in CDMX (hotel, transportation, and meals included).
* Valid driver's license and ability to operate a standard vehicle.
**YOUR RESPONSIBILITIES:**
* Perform preventive and corrective field maintenance on Glory equipment.
* Diagnose system problems.
* Carry out repairs and provide technical support.
* Issue recommendations to customers regarding equipment care and usage.
* Provide customer service regarding maintenance progress during implementation.
* Collect and record information to monitor performance.
* Escalate technical issue resolution by promptly seeking guidance or assistance from technical support.
* Perform administrative tasks related to services and travel allowances (reports, assessments, etc.).
* Properly maintain and manage assigned tools, spare parts, and resources.
**WE OFFER:**
* Monthly salary
* Direct employment, 100% formalized
* Statutory benefits from day one
* Life insurance
* Food vouchers
* Travel allowances
* 50% vacation bonus
* Year-end bonus exceeding statutory requirements
* Uniforms, PPE, tools, continuous training, and a utility vehicle.
*At Glory Global Solutions, we believe in diversity and inclusion. We uphold equal opportunity without discrimination based on gender, race, age, religion, sexual orientation, or any other potentially exclusionary factor.*