Project Manager

Description

Job Summary: We are seeking a Project Manager with experience in Contact Center solutions, Information Security, or Cybersecurity projects, leading multidisciplinary teams. Key Highlights: 1. Lead IT, Cloud, Data Center, and Contact Center projects. 2. Manage multidisciplinary and multicultural teams. 3. Job stability and high-impact projects. **Top Capita is seeking a Project Manager in Benito Juárez, Mexico City** ----------------------------------------------------------------------- We are looking for a Project Manager with experience leading Contact Center solutions, Information Security, or Cybersecurity projects—ideally with a background in banking, fintech, or digital transformation initiatives. **Key Responsibilities:** * Lead IT, Cloud, Data Center, Security, Field Services, and Contact Center projects. * Develop and execute project plans (schedule, resources, budget). * Monitor and manage risks, changes, escalations, and deliverables. * Manage multidisciplinary and multicultural teams (\+10 people). * Build and maintain strong relationships with clients and stakeholders. * Oversee project finances: costs, margins, invoicing, and collections. * Deliver executive progress, risk, and results reports. **Requirements:** * Bachelor’s degree in Systems Engineering, Communications and Electronics, Project Management, or related field. * **Valid PMP certification (mandatory).** * 3 to 5 years of experience**leading Contact Center solutions, Information Security, or Cybersecurity projects—ideally with a background in banking, fintech, or digital transformation initiatives.** * Advanced knowledge of**Waterfall and Agile Scrum methodologies.** * **Advanced Excel.** * Proficiency with project management tools**(Jira, ClickUP, Monday, Trello).** * Willingness to travel and occasionally work weekends. * English proficiency desirable. **Salary and Benefits** * Monthly base salary: $45,000\. * Quarterly performance bonus * Annual bonus equivalent to 15 days * Job stability and high-impact projects **Desired Education Level:** Bachelor’s degree or higher \- completed **Desired Experience Level:** Expert level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * IT project management * Customer service * Leadership * Effective communication * Negotiation *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69efa62b3400002e00bf939f\&source\=indeed*