Position Summary: Responsible for defining, implementing, and maintaining standard operating tools, and providing technical support to production lines, ensuring quality and efficiency. Key Highlights: 1. Direct impact on the business group and support to production lines. 2. Leadership in new product introduction and continuous process improvement. 3. Participation in the definition and implementation of APQP tools. Have you ever made a self-checkout at a Walmart? Perhaps you grabbed a beverage from a vending machine or paid to park your car? If you answered with an emphatic "YES", then you did so with the help of one of the 10 million devices installed by Crane Payment Innovations (CPI). We manufacture the technology that powers your daily life, enabling over 4 billion transactions each week across more than 143 currencies worldwide. From cash and coins to cards and mobile devices, we keep the world of payments moving with intelligent validation devices and enterprise management software. Headquartered in Malvern, PA, CPI is supported by: \>2,500 global associates, 7 manufacturing sites, 12 corporate offices, and 43 service branches. **WHAT YOU’LL DO** Responsible for defining, implementing, and maintaining standard operating tools (IT CBS Documentation), meeting quality and efficiency metrics across all released production lines, and providing ongoing technical support following initial Level 1 Support analysis. The Operations Engineer will have a direct impact on our business group, responsible for: * Supporting and ensuring Level 2 support to production lines, investigating root causes and resolving issues within their scope—including implementing changes and tracking results to verify positive outcomes—through PARs, CARs, fixtures, Poka-Yokes 3-in-1, etc. * Leading or participating as a team member in APQP for new product introductions, ensuring timely delivery and quality of deliverables defined in the Global Tollgate Process, acting as the accountable person for quality of new products within their Value Stream, as well as ensuring timely implementation of all Manufacturing Strategy requirements for QRO. * Establishing production processes ensuring compliance with CBS (operational standards, layout, process flow, FMEA, etc.) and ISO 9001, and maintaining associated tools. * Improving production processes and workstations to impact quality, cost, delivery, ergonomics, and safety—including proposals and observations from other areas. * Executing productivity indicator-driven improvement actions. * Generating, coordinating, and tracking special processes such as pilot runs for major changes onsite, at other sites, and with suppliers. * Coordinating and ensuring execution of activities stemming from meetings (QMT) with Engineering (Level 3 Support) to ensure information and resource flow that resolves product- and process-related issues and changes. * Implementing engineering changes via PCNs. * Maintaining the line during integration of new variants, part numbers, and profiles through established processes such as PCN, TCN, Concessions, EDR where applicable. * Defining and requisitioning materials, equipment, and fixtures for non-standardized production process changes, and coordinating rework with external suppliers. * For Finished Product and Purchased Parts Concessions: the individual verifying that documentation submitted by the originator is accurate prior to submission for approval; also responsible for assessing whether the concession represents high or low risk and ensuring its approval and implementation. * Implementing APQP core tools (PFD, PFMEA, MSA, Cpk, SPC, Control Plan) across product lines within the organization. * Implementing MasterCard Terminal Quality Management standards requirements in manufacturing processes (*applies only to Connectivity product lines*). **WHO WE’RE LOOKING FOR** **Qualifications and Requirements** * Bachelor’s degree in Electronic, Mechatronic, Industrial Engineering, or equivalent. * English proficiency: Advanced. * Experience: Desirable: 2 years in Time and Motion Analysis. Desirable: 3 years in Statistical Tools (Cpk, Cp, X-R Charts). Desirable: 3 years in Problem-Solving Tools (Ishikawa, Pareto, 8D, 5W, PDCA). Desirable: 3 years in Production Processes (Line Balancing). Desirable: 2 years in Engineering Change Management. * Desired Knowledge: Time and Motion Analysis. Line Balancing. Statistical Tools (Cpk, Cp, X-R Charts). Problem-Solving Tools (Ishikawa, Pareto, 8D, 5W, PDCA). Production Processes. Basic Electronics Knowledge (schematic interpretation). International Quality Standards. Basic AutoCAD and SolidWorks knowledge. Mechanical drawing and GD&T interpretation. Basic SAP usage in BOM module. APQP Core Tools: DFMEA, PFD, PFMEA, MSA, Cpk, SPC, Control Plan, PPAP. **Personal Attributes** * Customer Service * Decision Making and Results Orientation * Teamwork and Diversity * Ethics and Transparency * Intellectual Capital * Job Knowledge / Technical Skills * Leadership * Safety * CBS **WHAT WE OFFER** * Competitive salary * Major medical insurance, dental insurance, and life insurance. * Savings fund * Grocery vouchers * Opportunities to travel and work at our global sites Does this sound interesting? Come see why we are OneCPI! **Join Crane Payment Innovations and Crane Co.** CPI is part of **Crane Co.**, a diversified manufacturer of high-engineering industrial products. Founded in 1855, Crane Co. provides products and solutions to customers across four business segments: Aerospace & Electronics, Fluid Handling, Engineered Materials, and Payment and Merchandising Systems. Crane employs approximately 12\.000 people across North America, South America, Europe, Asia, and Australia. Crane Co. is listed on the New York Stock Exchange (NYSE: CR). *Crane Co. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin, or any other characteristic protected under applicable federal, state, or local law.*